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Common Questions

Are you more than just an Internet website?

Yes we are! We are a brick and mortar business serving industry and contractors since 2001. If you'd prefer to speak with a member of our customer service team or even request a meeting with one of our outside sales representatives, give us a call at 740-568-0432.

Are you the manufacturer of any of these products?

Riverview Industrial Supply is an industrial products wholesaler/retailer, but not a manufacturer. We do not make products, but offer products from hundreds of manufacturers.

Can you install your products?

We are a retailer, but not a service provider. Therefore, we cannot offer an installation services. We strongly advise consulting with your local technician or contractor PRIOR TO ORDERING to be sure you are purchasing the correct product for your application.

Do you have a catalog?

As a wholesaler/retailer of hundreds of manufacturer's products, we do not offer a printed catalog. Our website is the best way to learn about our variety of products. Although the website DOES NOT yet offer every product we offer at our retail location, we are adding products daily to meet that goal.

Can you match prices with other websites?

We offer our best and lowest price on our website every day. Any inquiries regarding contract pricing or volume discounts should be submitted via e-mail to [email protected].

How long are your prices good for?

Our prices are listed on our website, but they are subject to change at any time without notice. In very rare instances, we receive price increases from manufacturers that are effective immediately and will need updated on our web pages. In those rare instances, we will notify you of that price increase and consult with you on whether you would like to proceed with your order.

Is your Website secure?

All of the information we exchange during the order process is encrypted and secure. Our credit card payments are processed by a reputable processor who is obligated to NOT share any of your information.